Payment Methods
Payment processing, card brands, authorization, declines, taxes, refunds and safe payment communication.
The methods actually displayed on the Payment or Checkout page are the methods available for the transaction.
How payments are handled
Payments are processed through Stripe and relevant payment networks. The primary card brands shown above are Visa, Mastercard, American Express, JCB, Discover and Diners Club. Additional payment options may be available where displayed on the Payment or Checkout page.
Payment authorization
Your bank, card issuer or payment provider may approve, decline or request additional verification for a transaction. Customer support cannot override a card issuer’s authorization decision.
If a payment is declined
Check that the information entered at checkout is correct and contact your bank or card issuer where appropriate. A declined authorization does not necessarily indicate a website error.
Safe payment communication
Payments use secure payment-processing mechanisms provided through the checkout flow, but no online payment system should be described as absolutely or guaranteed secure. Never send a full card number, CVV/CVC, PIN or security code through ordinary customer-service email.
Prices and tax
Displayed product prices include applicable tax according to the website’s pricing configuration. Customs duties and import charges, where applicable, are separate from product-price tax treatment.
Currency shown at checkout
The website uses the currency symbol $. Review the amount and currency shown at checkout before submitting payment.
Original payment method
Approved refunds are generally returned to the original payment method. Our internal refund-processing target is within 7 business days after returned goods are received and the necessary review is completed, subject to any mandatory statutory refund deadline.
Payment support
For payment-related customer support, contact support@velquri.com without including sensitive card-security information.
