Terms of Use | VelQuri<\/title><\/p>\n<style>\n:root{\n --theme-primary:#0047AB;\n --theme-secondary:#1D4ED8;\n --ink:#16181d;--muted:#626771;--line:#e4e7ec;--soft:#f7f8fa;--soft2:#fbfbfc;--white:#fff;\n --max:1160px;\n}\n*{box-sizing:border-box}\nhtml{scroll-behavior:smooth}\nbody{margin:0;background:#fff;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif;font-size:16px;line-height:1.68}\na{color:var(--theme-primary);font-weight:700;text-decoration-thickness:1px;text-underline-offset:3px}\na:hover{color:var(--theme-secondary)}\na:focus-visible,button:focus-visible,summary:focus-visible{outline:3px solid var(--theme-primary);outline-offset:3px;border-radius:4px}\n.wrap{max-width:var(--max);margin:0 auto;padding:44px 22px 68px;overflow-wrap:anywhere}\n.topline{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:24px;padding-bottom:16px;border-bottom:1px solid var(--line)}\n.kicker{font-size:.78rem;font-weight:800;letter-spacing:.11em;text-transform:uppercase;color:var(--theme-primary)}\n.updated{font-size:.86rem;color:var(--muted)}\nh1,h2,h3{margin:0;color:var(--ink)}\nh1{font-size:clamp(2.3rem,5.7vw,4.8rem);line-height:.98;letter-spacing:-.052em}\nh2{font-size:clamp(1.32rem,2.5vw,1.85rem);line-height:1.2;letter-spacing:-.025em}\nh3{font-size:1.02rem;line-height:1.35}\np{margin:0 0 14px;color:var(--muted)}\nul,ol{margin:10px 0 0;padding-left:22px;color:var(--muted)}\nli{margin:6px 0}\nli::marker{color:var(--theme-secondary)}\n.rule{height:1px;background:var(--line);margin:30px 0}\n.accent-rule{height:4px;width:140px;margin:22px 0;background:linear-gradient(90deg,var(--theme-primary),var(--theme-secondary));border-radius:999px}\n.lede{font-size:1.08rem;max-width:820px}\n.box{border:1px solid var(--line);background:#fff}\n.soft{background:var(--soft)}\n.note{padding:18px 20px;border-left:4px solid var(--theme-primary);background:var(--soft)}\n.note strong{color:var(--ink)}\n.data{display:grid;grid-template-columns:minmax(180px,.7fr) 1.3fr;border-top:1px solid var(--line)}\n.data dt,.data dd{margin:0;padding:14px 0;border-bottom:1px solid var(--line)}\n.data dt{font-weight:800;color:var(--ink);padding-right:18px}.data dd{color:var(--muted)}\n.table-wrap{overflow-x:auto;border:1px solid var(--line);background:#fff;-webkit-overflow-scrolling:touch}\ntable{width:100%;min-width:700px;border-collapse:collapse}th,td{padding:14px 16px;text-align:left;vertical-align:top;border-bottom:1px solid var(--line)}\nth{background:var(--soft);color:var(--ink);font-size:.9rem}td{color:var(--muted)}tr:last-child td{border-bottom:0}\n.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}\n@media(max-width:760px){.wrap{padding:30px 16px 48px}.topline{align-items:flex-start;flex-direction:column;gap:6px}.data{grid-template-columns:1fr}.data dt{border-bottom:0;padding-bottom:2px}.data dd{padding-top:4px}}\n@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}<\/p>\n<p>.terms-head{display:grid;grid-template-columns:1fr 300px;gap:44px;align-items:end;margin:14px 0 32px}.terms-summary{border-top:4px solid var(--theme-primary);padding-top:14px}.terms-summary p{font-size:.92rem}\n.terms-list{counter-reset:terms;border-top:2px solid var(--ink)}.term{counter-increment:terms;display:grid;grid-template-columns:72px 1fr;gap:20px;padding:22px 0;border-bottom:1px solid var(--line)}.term:before{content:counter(terms,decimal-leading-zero);font-size:1.25rem;font-weight:900;color:var(--theme-primary)}.term h2{font-size:1.16rem;margin-bottom:7px}\n@media(max-width:760px){.terms-head,.term{grid-template-columns:1fr}.term:before{margin-bottom:-8px}}\n<\/style>\n<p><main class=\"wrap\"><\/p>\n<div class=\"topline\">\n<div class=\"kicker\">Website Terms<\/div>\n<div class=\"updated\">Last updated: 11 September 2026<\/div>\n<\/div>\n<section class=\"terms-head\">\n<div>\n<h1>Terms of Use<\/h1>\n<div class=\"accent-rule\"><\/div>\n<p class=\"lede\">Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights.<\/p>\n<\/div>\n<aside class=\"terms-summary\"><span class=\"kicker\">Key principle<\/span><\/p>\n<p><strong>Mandatory Statutory Consumer Rights<\/strong> always take priority where they cannot lawfully be limited or excluded.<\/p>\n<\/aside>\n<\/section>\n<section class=\"terms-list\">\n<div class=\"term\">\n<div>\n<h2>Scope<\/h2>\n<p>These Terms of Use apply to the use of velquri.com and purchases made through the website. They operate subject to mandatory statutory consumer rights.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Website Use<\/h2>\n<p>Use the website lawfully and do not interfere with its operation, security or other users. We may take reasonable steps to protect the website and its services.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Product Information<\/h2>\n<p>We aim to present product descriptions and images accurately. Minor display differences may occur because of screens, photography or manufacturing variation, without limiting rights relating to defective or non-conforming goods.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Prices and Taxes<\/h2>\n<p>Displayed product prices include applicable tax according to the website’s pricing configuration. Import duties or customs charges, where applicable, are separate unless mandatory law provides otherwise.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Orders<\/h2>\n<p>Submitting an order is an offer to purchase the selected goods subject to these Terms and the information shown at checkout.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Order Acceptance<\/h2>\n<p>An order is accepted when the order is accepted through the applicable order process. We may contact you if there is a material issue affecting fulfilment.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Processing<\/h2>\n<p>Orders are usually processed within 1\u20133 business days.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Cancellation<\/h2>\n<p>You may request cancellation before dispatch by contacting support@velquri.com. After dispatch, cancellation cannot be guaranteed.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Address Changes<\/h2>\n<p>You may request a delivery-address change before dispatch. After dispatch, an address change cannot be guaranteed and may depend on the carrier.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Payments<\/h2>\n<p>Payments are processed through Stripe. Primary card brands shown on the Payment Methods page are Visa, Mastercard, American Express, JCB, Discover and Diners Club. The methods displayed at checkout take priority for the transaction.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Shipping Fees<\/h2>\n<p>Standard shipping is 6$ when the free-shipping threshold is not met.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Free Shipping<\/h2>\n<p>Orders reaching 50 qualify for free standard shipping.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Dispatch<\/h2>\n<p>Orders are dispatched within 3 business days.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Estimated Delivery<\/h2>\n<p>Estimated transit after dispatch is 7\u201315 business days. This is an estimate, not a guaranteed delivery date or arrival time. Timing may vary because of destination, carrier operations, customs, peak periods, weather, public holidays or other circumstances outside reasonable control.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Tracking<\/h2>\n<p>All orders include shipment tracking. Tracking information is provided after dispatch once tracking data becomes available.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Customs and Import Duties<\/h2>\n<p>Where customs duties, import charges or customs handling charges arise in the destination country, they are the customer’s responsibility unless mandatory applicable law requires otherwise.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Lost Parcels<\/h2>\n<p>If a parcel appears to be lost, contact support@velquri.com. We review tracking and investigate with the relevant carrier. If the parcel is confirmed lost, we offer a reshipment or refund.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>EU Right of Withdrawal<\/h2>\n<p>Where EU distance-selling consumer rules apply, consumers generally have 14 days from receipt of the goods to exercise the statutory right of withdrawal without giving a reason. Mandatory statutory rules take priority over the commercial return policy.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Returns<\/h2>\n<p>For items covered by the standard return policy, request a return within 14 calendar days after receipt by contacting support@velquri.com. Room 302, No. 12 Luyuan Road, Tangxia Town\nDongguan City Guangdong Province 523718\nChina is not automatically the return address. Return instructions will provide the correct return address and procedure.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Return Shipping<\/h2>\n<p>For a normal non-defective return, the customer pays return shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return shipping cost. For a valid EU statutory withdrawal, return shipping may be borne by the consumer where clearly disclosed before purchase.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Exchanges<\/h2>\n<p>Direct exchanges are supported. For a normal non-defective exchange, the customer pays return shipping and replacement-item shipping. For damaged, defective, incorrect or incomplete goods, the merchant pays the applicable return and replacement shipping costs. No restocking fee is charged.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Defective \/ Incorrect \/ Incomplete Goods<\/h2>\n<p>Nothing in the standard return conditions limits rights relating to damaged, defective, incorrect, incomplete or otherwise non-conforming goods. Applicable statutory remedies remain available.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Refunds<\/h2>\n<p>Approved refunds are generally returned to the original payment method. Our internal processing target is within 7 business days after returned goods are received and the necessary review is completed, but this does not replace or extend any mandatory statutory refund deadline. For an EU statutory withdrawal, required standard original delivery cost is refunded in accordance with applicable law.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Personalised Goods Exception Where Applicable<\/h2>\n<p>If such products are offered, clearly personalised, custom-made or made-to-order goods may fall within a statutory withdrawal exception where applicable law permits. This does not remove rights concerning defective, damaged, incorrect goods, merchant production errors or other mandatory statutory rights.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Statutory Consumer Rights<\/h2>\n<p>Nothing in these Terms limits mandatory statutory consumer rights. Where a mandatory rule conflicts with these Terms, the mandatory rule prevails.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Intellectual Property<\/h2>\n<p>Website content, branding, layout and other protected materials may be subject to intellectual-property rights. No licence is granted except as necessary for ordinary personal use of the website.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Liability<\/h2>\n<p>Nothing in these Terms excludes liability that cannot lawfully be excluded or limits mandatory consumer remedies. Any other limitation applies only to the extent permitted by applicable law.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Privacy<\/h2>\n<p>Personal data is handled as described in the Privacy Policy and Cookie Policy. Privacy, cookie, consent and data-protection requests should be sent to privacy@velquri.com.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Changes<\/h2>\n<p>These Terms may be updated from time to time. The Last Updated date identifies the current version. Changes do not remove rights that cannot lawfully be excluded.<\/p>\n<\/div>\n<\/div>\n<div class=\"term\">\n<div>\n<h2>Contact<\/h2>\n<p>For orders, shipping, returns, refunds, exchanges, sizing, payments or general support, contact support@velquri.com. Business hours: Monday-Friday, 09:00-18:00.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms of Use | Website Terms Last updated: Terms of Use Terms governing website use, orders, payments, shipping, returns, refunds and statutory consumer rights. Key principle Mandatory Statutory Consumer Rights always take priority where they cannot lawfully be limited or excluded. Scope These Terms of Use apply to the use of and purchases made through …<\/p>\n<p class=\"read-more\"> <a class=\" thunk-readmore button \" href=\"https:\/\/velquri.com\/bsite\/terms-of-use\/\"> <span class=\"screen-reader-text\">Terms Of Use<\/span>Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20581","page","type-page","status-publish","hentry","thunk-woo-product-list","opn-qv-enable","th-shop-mania-woo-hover-","open-single-product-tab-horizontal","open-shadow-","open-shadow-hover-"],"_links":{"self":[{"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/comments?post=20581"}],"version-history":[{"count":2,"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions"}],"predecessor-version":[{"id":24284,"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/pages\/20581\/revisions\/24284"}],"wp:attachment":[{"href":"https:\/\/velquri.com\/bsite\/wp-json\/wp\/v2\/media?parent=20581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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